Privacy Policy
Privacy Policy
This Privacy Policy describes how hawthornfields.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
We are committed to respecting your privacy and the security of your personal information. This privacy policy describes the information we collect and how we use it.
Information We Collect
In general, we may collect information (including name, mailing address, telephone number, email address, and credit card information) when you:
Make a purchase
Return an item or make an exchange
Inquire about our services
Receive a gift card
Enter a contest
Subscribe to an email newsletter
Are referred to us through a marketing promotion
Participate in a marketing survey, promotion, or event
We also gather information about how visitors navigate through our Web site by using "clickstream" data gathered with "cookies," and may also use other online tools such as described below.
Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children under the age of 18. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
How We Use the Information We Collect
At Hawthorn Fields, the information we collect allows us to:
Process and track your order
Provide the services you request
Contact you about the status of an order
Send you email promotions or newsletters
Identify your product and service preferences
Customize our communications to you
Provide information concerning products you have purchased
Improve our merchandise selection and customer service
Information We Share with Others
We contract with other companies to provide certain services, including credit card processing, production, shipping, email distribution, market research, and advertising. We provide these companies with only the information they need to perform their services.
For example:
We use Squarespace to power our online store. You can read more about how Squarespace uses your Personal Information here: https://www.squarespace.com/privacy
We use third-party partners to fulfill our product orders. These partners include, but are not limited to, Printful (www.printful.com) and Printify (www.printify.com)
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Hawthorn Fields does not sell your information nor make it publicly available. Please contact us at privacy@hawthornfields.com with questions.
Your Choices
We offer choices about the types of information you receive from us. If you no longer wish to receive our email newsletters or promotions, you may contact us at the address below or unsubscribe using the link provided in every email.
Cookies & Tracking Technologies
A cookie is a small text file that can be stored on and accessed from your device when you visit our Website. Other Tracking Technologies (e.g. web beacons, pixels) work similarly to cookies and place small data files on your devices or monitor your Website activity to enable us to collect information about how you use our Website. This allows our Website to recognize your device from those of other users. The information provided below about cookies also applies to these other tracking technologies. You can find more information at www.allaboutcookies.org.
You may limit or turn off cookies and other collection tools by adjusting your browser settings. If you turn off certain collection tools, you may not have access to some features that make your experience more efficient and some of our services and features may not function properly.
If you want to remove previously stored Cookies, you can manually delete the Cookies at any time. However, this will not prevent the Site from placing further Cookies on your device.
Third Party Service Providers
Hawthorn Fields partners with third party service providers to further enhance the Website experience by: (i) remembering actions taken by consumers to serve up more relevant products, (ii) managing payment processing, (iii) fulfilling orders, (iv) serving you online ads on other websites, and (v) providing customer service support. In addition, these companies may also use cookies or similar technologies to collect information about your interactions with our Website and interactions with other websites. This Website uses Google Analytics and Google AdWords, among other analytics and online advertising tools, on the Website to collect Usage Information, to analyze how users use the Website and to provide advertisements to you on other websites (e.g., Instagram). For more information about how to opt out of having your information used by Google Analytics, visit https://tools.google.com/dlpage/gaoptout/.
How We Use Email Addresses
When you provide us with your email address, we may send you emails necessary to process your order or respond to a request. We may also periodically send out promotions and newsletters by email. Instructions on how to unsubscribe are included in each email.
We do not sell your email address.
Links to Other Sites
If you click on a link within the Hawthorn Fields site that takes you to another site, you understand that while on their site they have established their own privacy and security policies.
Updating or Reviewing Your Information
To update your customer information (name, mailing address, telephone number and email address), you may LOG IN or contact us at the address below.
Your California Privacy Rights
If you reside in California, you have the right to ask one time each year if we have shared personal information with third parties for their direct marketing purposes. To make a request, please contact us at privacy@hawthornfields.com. Please include "California Shine the Light" inquiry in your email subject line or letter.
Nevada Residents
If you are a Nevada resident and would like to make a request under Chapter 603A of the Nevada Revised Statues, you may email us at privacy@hawthornfields.com. Please include "Nevada 603A" in your email subject line and include the following information in your email: your name, Nevada resident address, and email address.
Policy Changes
From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our Web site. We encourage you to review our privacy policy periodically.
Questions or Comments?
For questions, comments or assistance, please contact us at:
Hawthorn Fields
Attn: Data Privacy Officer
PO Box 232
Furlong, PA 18925
privacy@hawthornfields.com
LAST UPDATED: April 10, 2023